Out-of-the-box metamodel for the Data Helpdesk

The Data Helpdesk has specific asset types and domain types.

Asset types

The following table contains out-of-the-box asset types that are relevant for Data Helpdesk.

Asset type	Asset type	Description
Data Concept	Business Asset Business Dimension Data Concept	A high-level theoretical representation of the most common data properties of a data domain. A data concept is the business counterpart of a data attribute in a logical data dictionary, just as a data attribute is the logical counterpart of a field or column in the physical data dictionary. (Example: an address is a data concept of the data domain customer or organization).
Data Domain	Business Asset Business Dimension Data Domain	Also known as Data Category or Subject area, this is a container of all the business data domains and data concepts that encompass associated terminology and definitions that an organization is trying to govern. Examples: Master Data (Customer, Product), Reference Data. Business Data Domains group Data Concepts (Year, Date, Address, Name, etc.)
Data Subject Category	Business Asset Business Dimension Data Subject Category	A way in which a user can manually interact with data at rest to manipulate or consolidate it.
Jurisdiction	Business Asset Business Dimension Jurisdiction	A hierarchical representation of how a business divides its market on the basis of geography, such as regions and countries. For example, North America is segmented into USA and Canada.
Processing Category	Business Asset Business Dimension Processing Category	A category of processing activities determined by the actions taken during the processing activity.
Data Attribute	Data Asset Data Element Data Attribute	A specification that defines a property of a data entity. Examples: CustomerBirthDate, EmployeeFirstName
Data Quality Job	Data Asset Data Quality Job	Representation of a job executed in Data Quality & Observability Classic.
Data Set	Data Asset Data Set	A collection of related sets of data assets that are data elements or composed of data elements. Example: Customer Contact information
Data Entity	Data Asset Data Structure Data Entity	A unit of data that can be classified and can have a stated relationship to other units of data. Examples: Customer, Employee
Data Model	Data Asset Data Structure Data Model	A diagram that organizes data elements and standardizes how the data elements relate to one another. The Data Model is often used as a communication aid between business and technology. Examples: Customer Subject area model, Event Subject area model
Data Usage	Data Asset Data Usage	An asset that clearly documents how the data can be used between data producers and consumers for specific purposes. Example: Sales growth information that is available to share for read-only requirements.
Assessment Review	Governance Asset Assessment Review	An asset of this type is created when an assessment is conducted on an asset and submitted for review.
Control	Governance Asset Control	A measure taken to mitigate a risk. Any process, policy, device, practice, or other conditions and/or actions that maintain and/or modify risk.
Data Quality Dimension	Governance Asset Data Quality Dimension	Represents criteria that are relevant for assessing quality and categorizes different aspects of how data quality is measured. Examples: accuracy, completeness, consistency
Issue Category	Governance Asset Issue Category	Allows you to categorize Issue type assets to help with organization and reporting. Example: You want to differentiate between types of issues, such as a Duplication issue or a Completeness issue.
Legal Basis	Governance Asset Legal Basis	The lawfulness of processing, as defined by Article 6 of GDPR. Personal data may be processed only if, and to the extent that, at least one legal basis applies.
Managed Control	Governance Asset Managed Control	Managed Control is a control that is actively monitored and validated through automation to ensure ongoing compliance and effectiveness.
Regulation	Governance Asset Policy Regulation	A directive made and maintained by an authority, for example, BCBS and Solvency.
Purpose	Governance Asset Purpose	An asset that describes the reason for which another asset is created or for which another asset exists.
Risk	Governance Asset Risk	An uncertain event that could create damage, injury, liability, loss or any other negative occurrence that is caused by external or internal vulnerabilities (Risk Sources), which can be avoided through controls.
Data Quality Metric	Governance Asset Rule Data Quality Metric	An implementation of data quality rules in a selected physical database system using a particular data quality tool. Example: CRM.ACT.Tx_ID cannot be null, must be a 9-digit number and has to take the 999-99-9999 format in the CRM system, and ERP.Cust.SSN has to take the 999999999 format in the ERP system.
Data Quality Rule	Governance Asset Rule Data Quality Rule	A specification that defines which actions are required to measure the quality level of a data element for its intended use. Example: SSN must be a unique 9-digit identification number for 100% of US personal accounts for tax processing.
Issue	Issue	The parent asset type of all issues.
Data Issue	Issue Data Issue	A problem related to issue management, also referred to as "issue".

Domain types

The table below contains the out-of-the-box domain types that are relevant for the Data Helpdesk.

Tip

Use these options to filter the rows and columns of the table to your needs:

Show column with the allowed asset types

Type	Type	Description	Asset types
Governance Asset Domain	Governance Asset Domain		Data Quality Dimension Issue Category
Assessment Review Register	Data Governance Domain Assessment Review Register	Domain type for Assessment Review assets, which are created when an assessment is conducted on an asset and submitted for review.	Assessment Review
Rulebook	Data Governance Domain Rulebook	A set of rules that are used as a basis for making decisions and governing programs or policies.	Rule Business Rule Data Quality Metric Data Quality Rule

Workflows

The table below contains the out-of-the-box workflows that are relevant for the Data Helpdesk.

Name	Description	Visual representation
Cancel Process	This process notifies the concerned users of a workflow cancellation.
Escalation Process	This process is the default mechanism for the escalation of user tasks in workflows.
Issue Creation	This process facilitates issue creation.
Issue Management	This process is used to route and resolve issues.
Issue Move	The Issue Move workflow is a process that changes the responsible community of an issue.
Propose New Governance Asset	This process facilitates the creation of new Governance Assets in the Data Governance Council community.
Simple Approval	The Simple Approval workflow is a single-step process that allows you to approve an asset in Collibra.
Voting Sub-Process	The Voting Sub-Process is a workflow that can be called by other workflows when users need to vote. It is used within other out-of-the-box workflows such as the Approval Process, the Simple Approval or the Issue Management workflow. You can use this sub-process in new custom workflows. The result is a true or false boolean that is provided to the parent workflow.