in the left navigation pane.
{% endstep %}
{% step %}
Click **Admin Console** and then select **Assignment Queues** from the list.
{% endstep %}
{% step %}
Click 
to add a new external service configuration connection, or 
to edit an existing connection.
{% endstep %}
{% step %}
Complete the following fields in the Edit External Service Configuration window.
| Field | Description |
|---|---|
| Service Type | Type of assignment queue service you are configuring. Default is ServiceNow. |
| Service URL | URL of the service you are configuring. |
| Proxy Server URL | URL of the proxy server. This is only applicable based on infrastructure configuration. |
| Default Fields | Semicolon separated key=value pairs on the Admin page, which override related field values on created assignment service records. There is a hierarchy whereby Additional Fields take precedence, if there is a matching competing key=value pair between both fields. |
| Authentication Mode | Type of authentication. |
| Username | Authentication credentials to the service. |
| Password | Authentication credentials to the service. |
| Publish Only | Creates a ServiceNow incident as an unlinked, separate object from the validated Collibra DQ finding. Because Collibra DQ findings and ServiceNow incidents are decoupled when Publish Only is selected, you can edit, validate, and resolve findings in Collibra DQ and incidents in ServiceNow. If Publish only is not selected when a ServiceNow assignment is configured, you must close the ServiceNow incident before resolving the finding in Collibra DQ. |